FAQ
Instructions
Is TaskOn free to use?
Yes! Currently, all functions on TaskOn are completely free. Users don’t need to pay extra fees while participating in the campaigns.
Do I need to pass KYC verification?
Not necessary. However, some campaign creators can set eligibility to filter users.
Is there any risk?
No risk on TaskOn. However, please pay attention when you visit a third-party website.
How to log in/participate/log out?
Please refer to the Step by Step tutorial.
About Rewards
When will I receive my rewards?
If the rewards are distributed by TaskOn, they are usually distributed within one week.
For rewards distributed by third-party organizers, please contact them directly for more information.
If you have not received your reward 15 days after the end of the campaign, please contact TaskOn for assistance. We will verify with the project to protect your rights. You can also check “winnerlist channel” on TaskOn Discord, where the list of winners and information on how to claim rewards for most campaigns will be announced.
If you have any questions, please contact the reward distributor for specific details, as TaskOn only syncs the information.
Who will distribute the rewards?
The rewards will be distributed by TaskOn or the creator. Creators can choose to distribute rewards by TaskOn or themselves. If a creator doesn’t distribute the rewards on time, TaskOn will closely follow up with the result.
Where to get the rewards?
For rewards distributed by third-party organizers, please contact them directly for more information.
For rewards distributed by TaskOn, you can click the “Participant’s Center”, enter the campaign which you have joined, and check the rewards.
Where to check the campaign winners list?
Usually, you can check the winners list in the following three places.
The details page of the TaskOn campaign;
Twitter and the community of the project party holding the event;
We will also announce the list of winners and the method of claiming awards on the winnerlist channel.
If the above lists are inconsistent, please refer to the list of winners provided by the project party hosting the campaign, because some project parties will filter out users who have not completed the task.
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